Free shipping for orders over ₱3,000 ♡

Frequently Asked Questions

HOW TO ORDER?

  • Browse our catalogue
  • Click Add To Cart for the items you want to purchase
  • Click the Checkout button
  • Fill out the Order Form
  • Head over to your email to review your order summary
  • Settle payment within 2 business days
  • Once settled, please send your proof of payment here

 

SHIPMENT:

DESTINATION COURIER FEE ESTIMATED TIME OF ARRIVAL
Metro Manila Dash Delivery ₱60 1 to 3 business days 
Metro Manila (COD)

Dash Delivery

₱120 1 to 3 business days 
Metro Manila GRAB EXPRESS/ Lalamove/ Angkas depending on your location Same day delivery
Provincial JRS
180
1 to 4 business days

*Free standard shipping for orders ₱3000 and above
*We ship orders a day after payment is settled

 

TRACKING OF ORDERS:

  • Tracking numbers will be sent via an automated email or SMS within 24 hours

 

 PAYMENT OPTIONS:

  • Bank Deposits/ Online Transfer: BDO and BPI
  • Remittance Centers: Palawan, LBC and Cebuana Lhuillier
  • Cash on Delivery (Metro Manila only)
  • PayPal 
  • Credit Card

 

RETURN & EXCHANGE:

  • We do not allow refunds, however, we do accept EXCHANGING of items as long as it is within 7 days of purchase.
  • By returning an item, additional delivery fees will be shouldered by the customer.
  • We have the right to deny item exchange if the item is not returned on its original condition.
  • Please contact us at veraclothing@yahoo.com.ph if you want to exchange an item. 

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